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How can we help you?

Browse the topics below to find what you are looking for.

Managing Your Details

Click the 'Company' tab on the top menu. You can update the information in each field at any time. Once updated click 'Save' to keep all your changes.

Click the 'Company' tab on the top menu. Select the 'Insurance & Legal' tab, click the 'Select File' button to upload a file from your computer or device.

Click the 'Company' tab on the top menu. Click the 'Select File' button to upload a file from your computer or device.

You can give CONNECT access to as many of your staff as you wish. Click the 'Users' tab and 'Add New', enter their details and click 'Add'. You can edit passwords once new users have been added.

Managing Bookings

From the 'Dashboard' click the 'View All' button or select the 'Calendar' tab. You'll be taken to the calendar which you can filter by day, week or month. You can also filter your bookings by site/location from the drop-down menu. Or you can filter your bookings by activity.

Head to the 'Calendar' tab, select the day of the booking and click on the required booking. A pop-up will appear showing the full booking details.

Head to the 'Calendar' tab, locate the date of the booking and click on the time of that client's booking. Contact details will be displayed in a pop-up.

Yes, you can add all your bookings giving you one easy to manage system.

Select the date of your booking, click the '+' sign and fill in the booking details in the pop-up. Click 'Add' to save the booking.

Select the date of the booking, click on the '+' sign and fill in the booking details in the pop-up. Click 'Add' to save the booking.

Managing Your Products

Click the 'Products' tab. Select the site location and click 'View' and a drop-down will open listing all the products. Click 'Edit' on the product you wish to update. Add the new information and click 'Request Update' which will notify our team of any changes.

Click the 'Products' tab. Select the site location and click 'View' and a drop-down will open listing all the products we currently have on file for that site.

Click the 'Products' tab. Select the site location and click 'Add New Product'. All fields must be completed. Once complete our team will review the information for adding to our websites.

Send them to us via WeTransfer or Dropbox (suppliers@groupia.com) and we'll add them for you.

Click the 'Products' tab. Select the site location and click 'View' and a drop-down listing all the products will appear. Click 'Edit' on the product you wish to update. Enter the information into the price fields and click, 'Request Update'.

No, public rate is your cost to the general public, our rate will vary depending on agreements with given suppliers, group size and any current deals or special offers. Please note; These figures are correct to the last time you updated us, please contact us if rates are out of date.

The quickest way to do that is still by email (suppliers@groupia.com), or better yet give us a call and tell us your news.

Managing Multiple Sites

Click 'Site Details', select the site/location and click 'Edit'. Edit the information and click 'Save Now' to save changes.

Send them to us via WeTransfer or Dropbox (suppliers@groupia.com) and we'll add them for you.

Reviewing Groupia Bookings

Click the 'Reports' tab. You can filter results to review bookings based on time period, destination or product.

Groupia

Get in Touch

Call us on: +44 01225 474200
Email us at: hello@groupia.com